In today’s dynamic business environment, organizations require managers who are not only technically proficient but also emotionally intelligent. Assessment Centres serve as powerful tools for evaluating and developing managerial potential by integrating emotional intelligence (EI) competencies. The EQ-i 2.0 model, developed by Multi-Health Systems (MHS), provides a structured framework for assessing and enhancing key EI

In today’s fast-paced and ever-evolving business landscape, organizations are increasingly recognizing the importance of emotional intelligence (EI) in leadership development. Traditional leadership training programs often focus on technical skills and strategic thinking, but Development Centres provide a more holistic approach by incorporating emotional intelligence assessments and interventions. The EQ-i 2.0 model, developed by Multi-Health Systems

Frontline employees serve as the face of an organization, directly interacting with customers, clients, and stakeholders. Their ability to manage emotions, communicate effectively, and adapt to changing situations is critical for delivering excellent service and maintaining customer satisfaction. In today’s fast-paced work environment, the EQ-i 2.0 model, developed by Multi-Health Systems (MHS), provides a structured

In the era of artificial intelligence (AI), leaders must possess a unique blend of skills that allow them to harness technology while effectively managing and inspiring people. Emotional intelligence (EI) has become a critical asset for leadership, helping individuals navigate complex interpersonal dynamics, drive engagement, and foster innovation. The EQ-i 2.0 model, developed by Multi-Health